What others are saying about
Lutz Solutions

Those who have attempted credentialing a provider, adding a provider to practice, or simply updating a provider, know this can be, and usually is, a very stressful, hectic and tedious process.

I was thrilled to have a new physician join our practice. She had just completed her Podiatry Residency and was ready for warmer weather in the south. However, as the excitement built, I started to anticipate the amount of anxiety that would come along with getting this new physician credentialed with Insurance agencies and registered with our practice. I knew this was not a task easily accomplished and would require the right know how to achieve.

I contacted a business associate in Continuing Education with Podiatry. She quickly recommended, in high regard, Jane Lutz of Lutz Solutions.

Jane replied to my practice quickly and professionally. She immediately took the time to speak with me to learn about our practice and structure of our physicians, as well explain her business and what it could accomplish for our practice.

Jane sent, via email, a contract, and a very simple but thorough Excel Spreadsheet for completion. And that was basically it! She took our information and began working immediately.

Janes' knowledge of our NC Credentialing Policies with Insurance Industries is simply amazing. It assisted with getting our physician credentialed in a very timely manner and without stress for me!

My practice, my new provider and I are very, very appreciative of Lutz Solutions. Their professional proficiency is beyond reproach.
Katie Krainiak
King Podiatry and Associates
Recently, our practice reached out to a highly regarded neighboring Emergency Medicine group to inquire about their process for credentialing and revenue cycle issues. Immediately, we were invited to be on their next call with Jane Lutz of Lutz Solutions, LLC. While we were excited to join the call, what transpired was beyond our expectations of what a truly knowledgeable consultant could possibly provide. Jane presented herself on the call as a seasoned professional and was clearly well informed. The comfort we felt when speaking with her was amazing. Her depth of knowledge was evident, and her friendly demeanor was more than we could have hoped for.

It is now one year later. We have worked with Jane consistently and her value to our team is incredible. We have traveled to conferences with her and met her well informed circle of experts. She is widely respected. Working with Jane has made our jobs easier and has clearly propelled our knowledge of all things credentialing. Jane Lutz is not just a great consultant, she is a woman with high moral values and has a gift for working through issues with strength and respect. She is always policy based and up to date on all the rules and legislation. In addition, she is compassionate, fun to work with, as well as very smart! If we had to choose the secret weapon added to our practice this year, it would clearly be Jane Lutz. Don’t wait. Call her now and prepare to be amazed.
Nancy Adams, FACMPE
Wake Emergency Physicians, PA
Director of Recruitment
"With an 80 physician / 50 PA/NP emergency medicine practice treating about 230,000 patients a year, I need to ensure there are no credentialing issues that affect our revenue cycle. I have known Jane Lutz professionally for many years. In 2023, my credentialing manager of 20 years decided to retire. My plan was to promote an existing staff member to that position. This staff member had helped with some credentialing functions but not all of them and none with Medicare/Medicaid credentialing. I needed someone to train and provide support above what I personally had the time and knowledge to provide myself. I immediately thought of Jane. She had the depth of knowledge and experience in this very complicated segment of the revenue cycle that I needed. I engaged Jane and she jumped right in on my tight timeline helping with the staff transition by providing education, support, additional manpower resources, and helping to minimize the apprehension of this change. In addition, I wanted to install a credentialing software system to provide some technology for a manual process. Jane’s knowledge of the many software programs on the market helped us with the evaluation, selection, and implementation of a new system. I highly recommend Jane because of her depth of knowledge, expertise, work ethic, and willingness to help provide the solutions I needed."
Michael W. Icenhour, CMPE
Chief Operating Officer
Mid-Atlantic Emergency Medical Associates, PLLC
"I have worked closely with Jane for almost 20 years and can attest to her commitment, integrity, and exceptional attention to detail. She is highly knowledgeable about credentialing, enrollment, and onboarding of physicians. Through her work on various committees around the state, she is considered an expert and “go to” when you run into a challenging situation. It is rare if she has not already experienced it, but if so, she will leverage her vast network of contacts to find the answer. Jane works tirelessly in the insurance community to work towards a more efficient and effective physician–carrier relationship. For example she has served on various committees and work groups with CMS to improve the enrollment process. The relationships she has built with various carriers allows her to cut through red tape more effectively. Jane takes great pleasure in her work and is committed to high quality and positive outcomes. I unequivocally recommend her services."
Scott Roehrig
AVP, Imaging Services
"When you consider the huge implications of provider onboarding with contracted payers, the ability to get that job done correctly, effectively, and efficiently, cannot be understated. We have for years, constantly struggled with streamlining our workflows and being comfortable with the knowledge base we were using during this process. Jane Lutz and Lutz Solutions has absolutely checked all the boxes of what we were looking for in the provider/payer on-boarding process."
Chuck Carden
Billing Manager
Eastern Radiologists, Inc.
"We’ve recently started working with Jane. She’s extremely knowledgeable and can explain what needs to be taken care of in a way that is easily understood. She’s responsive and a delight to work with."
Suzanne A.
"How can healthcare credentialing and payer enrollment be made fun? Work with Jane Lutz! Not only does Jane have over 25 years of experience working in healthcare administration, but she also has a lifetime of experience being authentic and delightful! I’ve had the great privilege of working with and being mentored by Jane. She never hesitates to share her knowledge or ask questions to become more knowledgeable herself. And if Jane doesn’t know the answer, then she knows someone that does. You can’t go wrong working with Jane!"
Tiffany F.
Manager of Credentialing
"Highly Recommend Lutz Solutions!

We are a large Academic Medical Center located in the state of North Carolina, and a client of Lutz Solutions since its inception.

Ms. Lutz has assisted our organization in numerous areas ranging from provider enrollment to teleradiology to Independent Diagnostic Testing Facilities (IDTFs). Specifically, Ms. Lutz helped us navigate the flurry of post-pandemic enrollment revalidations with Government payers, helped build the foundation for our teleradiology program - including enrollment guidance for multiple states and Medicare Contractors, and advised on unique and complex enrollment, revalidation and billing requirements for IDTFs.

Her expertise in these and other areas is unmatched, as well as her ability to troubleshoot and swiftly resolve issues that our internal experts could not tackle. Ms. Lutz is extremely professional, collaborative, and highly skilled at “translating” healthcare rules and regulations into manageable workplans.

We highly recommend Lutz Solutions for your Healthcare needs!"
Jan Taylor, MHSA
Director, Strategic Department Operations and Analytics
Duke Radiology

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